OCTOBOX SINGAPORE

Privacy Policy

Effective date: 18 July 2026

This Privacy Policy explains how Overseas Chinese Trading Pte Ltd (trading as “Octobox”, “we”, “us” or “our”) handles personal data when you visit www.octobox.sg or contact us through the links on this website.

Information we may collect

We may receive information you choose to provide when you contact us, such as your name, email address, telephone number, organisation and enquiry. Our website and hosting providers may also process basic technical information, including IP address, browser type, device information, pages viewed and timestamps, for security, reliability and website analytics.

How we use information

We use personal data to respond to enquiries, discuss location or brand partnerships, provide requested information, maintain website security, improve our services and comply with applicable legal obligations.

Website analytics

We use Google Analytics 4 to understand how visitors find and use our website, including page views and interactions such as clicks on directions, WhatsApp and telephone links. Google Analytics may process device and browser information, approximate location, online identifiers and usage data. We do not intentionally send names, email addresses, telephone numbers or enquiry contents to Google Analytics. You may limit analytics cookies through your browser settings.

Sharing and third-party services

We do not sell personal data. We may share limited information with service providers that support our website, analytics and communications, including Google Analytics, or where required by law. Links to Google Maps, WhatsApp, Telegram, Instagram and Xiaohongshu lead to third-party services governed by their own privacy policies.

Retention and security

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, business recordkeeping and legal requirements. We use reasonable administrative and technical measures to protect information, although no internet transmission is completely secure.

Your choices and rights

You may contact us to request access to or correction of personal data we hold about you, or to withdraw consent where applicable, subject to Singapore law.

Contact us

Overseas Chinese Trading Pte Ltd (trading as Octobox)
UEN: 201221903G
05-02, 43 Keppel Road, Singapore 099418
Email: Jeffrey.sun@octobox.sg
Telephone: +65 8309 8285

We may update this policy from time to time. The effective date above indicates the latest revision.